Privacy Policy

SRM Business Services Private Limited ("SRM," "we," "us," or "our") provides integrated advisory services across finance, insurance, legal strategy, industrial facilitation, and ERP systems for MSMEs and corporates. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.

By using this website (srmprofessionalservices.in) or submitting an enquiry to us, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly

When you fill out our contact form, we collect:

• Full name
• Email address
• Phone number
• Business or company name and city
• Service required
• Optional finance requirement, project stage and Udyam Registration status
• Any message or details you choose to share about your requirement

If you reach out via WhatsApp or phone instead, we receive whatever information is visible through that platform (e.g. your name and phone number) and the content of your messages or calls.

Information collected automatically

Like most websites, our hosting provider may automatically log basic technical information when you visit — such as your IP address, browser type, device type, and pages viewed. We use this only in aggregate, for keeping the site secure and functioning correctly, not to identify individual visitors.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and understand your advisory needs
• Contact you by phone, email, or WhatsApp regarding the service you asked about
• Maintain internal records of client and prospect communications
• Improve our website and services based on the kinds of inquiries we receive
• Comply with applicable legal or regulatory requirements

We do not use your information for automated decision-making, and we do not send marketing communications you haven't asked for.

3. Third-Party Services We Use

Our website relies on a small number of third-party services to function. Each handles data under its own privacy policy:

• Formspree — is intended to process and deliver contact form submissions once a valid form endpoint is configured. Submitted form details would pass through Formspree's servers to reach us.
• WhatsApp (Meta) — if you click our WhatsApp button, you're taken to WhatsApp's own platform, governed by Meta's privacy policy, not ours.
• Google Maps — our contact section embeds a Google Map to show our office location. Google may collect data per its own privacy policy when the map loads.

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

4. Data Sharing & Disclosure

We share your information only:

• With the third-party service providers named above, solely to operate this website and respond to your inquiry
• With relevant professional partners (e.g. insurers, legal counsel) only when necessary to service a specific request you've made, and only to the extent needed
• If required by law, regulation, court order, or governmental request
• To protect the rights, property, or safety of SRM Business Services Private Limited, our clients, or others

5. Data Security

We take reasonable technical and organisational measures to protect the information you share with us against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain inquiry and client communication records for as long as reasonably necessary to fulfil the purposes described in this policy, maintain business records consistent with applicable financial/legal/insurance advisory regulations, and resolve any disputes. You may request deletion of your information at any time, subject to any legal or regulatory retention obligations we may have.

7. Your Rights

Depending on applicable law, you may have the right to:

• Ask us what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to be contacted at any time

To exercise any of these rights, contact us using the details below and we'll respond within a reasonable timeframe.

8. Children's Privacy

Our services are intended for businesses and adults seeking professional advisory services. We do not knowingly collect information from anyone under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us: